Friendly people. Mostly capable staff. There are a couple of questionable ones
Update, I Have note 7 that has been recalled. I Used Sprints online chat to ask what I needed to do. They told me since I lived far from a Sprint Store they would send me a new phone. They told me to call them and let them know what happened. They told me that they couldn't send me a phone and that I needed to go the Sprint Store. I went there last week and they told me that they didn't have the new stock yet and to wait until they got the new stock in on Sunday or Monday. I understand that it could be awhile to get the new stock in. I came back today and they told me they didn't have the new stock. I'm very upset that they told me to come back Monday to get new phone. I'm very busy and this store doesn't have the hours that work with my schedule. I wish Sprint would just ship me the phone when it comes in so I don't have to deal with this store.
Loved the other store more, while some of the same staff is probably here it's just not the same. We got new phones the guy told us to take our old phones home and get everything off and bring back for buyback. He assured both of our phones had buy back value, brought them back a few days later and they wouldn't take them.
I went to Sprint today to inquire about the promotion for 4 lines that's going on & I was trying to switch from Verizon. The customer service was horrible.(They didn't speak, just stood around figdeting with a computer or something) I was told that I couldn't use my own device and they didn't check it. I was there less than 1 minute. I knew they didn't want to help. I have never been treated like this at Verizon.
Limited ability and knowledge. I do not recommend. Very disappointing as this is the only store in the area.
Sprint Store is a US Electronics Store based in Warner Robins, Georgia. Sprint Store is located at 2745 Watson Blvd, Warner Robins, GA 31093, USA.
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