Bought floors here last year. It was our first time buying new carpet. They made it pretty painless and the installers were pretty nice and fast. But as always with such large purchases, do your own homework.
We bought new carpet from The Floor Store for our living room. The people there were very helpful and courteous. Tommy came out and installed it for us. He was professional in every way. You could tell he has 30+ years experience. I had nothing else to do so I watched him put to work all the knowledge he has picked up over the years. A+ Tommy!!
**CAUTION**
A "quoted" three day job, with a detailed job quote that specified Exactlly the work to be performed, has turned into a week plus nightmare. The installers blame the store for over booking and making unrealistic promises to customers, to the store staff blaming the installers for not showing up. This business is one to Stand Clear OF. Go Elsewhere.
We used this business twice for 2 home renovations. The first one went okay, however, the second was a terrible experience and we will never use them again. From start to finish something always went wrong, someone didn't show up or something didn't get finished. There are still things that have not been done in my house, but I don't even want them to come back. The people in the store are friendly for the most part, but most of the work in our house was contracted out to other people which meant we didn't know who had access to our house or who was in our house at any given time. The doors were left unlocked and the garage was left open multiple times. This experience was a disaster. At the end of it all they tried to blame us for not being accessible, but I have all the texts and phone records to prove that no one tried to give us updates or time frames for anything, just excuses of why things were not getting done. For anyone interested I also have pictures of the way they left our house when they were "finished." Beware, before you spend thousands of dollars.
The staff is so helpful! I got my ideal kitchen designed by Jim and Ronda- I get so many compliments on it!!!!! Highly recommended.
We couldn’t be happier with the job from start to finish.
The Floor Store is a US General Contractor based in Warner Robins, Georgia. The Floor Store is located at 4027 Watson Blvd, Warner Robins, GA 31093, USA.
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